MODULE 1
Building Your Leadership Team
– What Does a Visionary Look Like?
– What Does a CEO Look Like?
– What Does a COO Look Like?
– What Does a CMO Look Like?
MODULE 2
Building Out Your Team
– From Doer to Delegator
– From One to Many: Building Your Team
– The Three Types of Hires
– Autonomy & Freedom
– Onboarding Your Team
– Managing Contractors
– How to Offboard with Dignity
MODULE 3
Managing People
– Presence is a Present
– Getting Buy-in
– Centralizing Your Communication
– Having Hard Conversations
– Setting Your Meeting Cadence
– Building Remote Camaraderie
MODULE 4
Managing Marketing
– Sell the Transformation
– You NEED Marketing
– Agency v. Contractor v. Team
– Allocating Marketing Efforts
– Managing Marketing Projects
MODULE 5
Managing The Customer Experience
– Business Is About People
– Building the Best Damn Product
– Support as a Revenue Lever
– Centralizing Business Assets
– Customer Feedback as a Source of Truth
MODULE 6
Managing Scale
– It All Comes Back to Constant Communication
– Managing Your Money
– Managing Your Vision
– Setting Up Systems & Projects
– Managing Your Projects
– Managing Your Metrics
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OnlyResource
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